Robert Half Bilingual Medical Phone Receptionist in Hayward, California
If you are a passionate self-starter that is looking to contribute to a dynamic and growing company and is looking to thrive in a creative environment, we would love to hear from you! This position will be filled by the end of the week so contact us immediately!
You could be the charismatic and detail-oriented Bilingual Medical Receptionist for this client working with Robert Half! Be the director of first impressions in this Medical Receptionist role, providing customer service over the phone and in-person. The ideal candidate for this Medical Receptionist position is a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. and is Bilingual in either Mandarin, Cantonese, or Vietnamese.
What you get to do every day:
Aiding patients with paperwork
Acting as a liaison with patients and providers in a compassionate and kind manner
Updating various files and providing general office duties, e.g. faxing, data entry, scanning, etc.
Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
Responsible for insurance verifications with health insurance organizations
Recording patients and visitors, in person or on the telephone; answering or referring inquiries
Be detail-oriented and effective with customer inquiries and when answering phone calls within minimum rings
Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
Helping out in the management of patient medical records
Bilingual in Mandarin, Cantonese, or Vietnamese
Experience with multi-line phone systems preferred
High School Diploma required, A.S. Degree in healthcare/related field preferred
Ability to multitask and attention to detail are critical
Comprehensive knowledge of Receptionist Duties
Clerical Duties experience
Health Care experience preferred
1+ years of experience as a Medical Receptionist preferred
Incoming phone call management skills required
Knowledgeable of medical terminology and insurance products and plans preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.