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Robert Half Customer Service Representative in Hebron, Kentucky

Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Financial Services field, situated in a dynamic, rapidly-changing call center, might be for you! Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative job is short-term contract / temporary, and located in Hebron, Kentucky.

Responsibilities

  • Handle incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong customer service and office administrative skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proficient with diversified computer software and systems

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Positive attitude and an engaging businesslike approach

  • Strong communication and social skills and able to receive criticism well

  • Resolve Customer Service experience

  • Expertise in customer service

  • Solid understanding of Assist Customers

  • Microsoft Excel experience preferred

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Experience performing extensive research to resolve complex customer inquiries

  • Microsoft Office experience preferred

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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