Job Information
Robert Half Business Systems Analyst III in Herndon, Virginia
Description
We are engaging a Business Systems Analyst III to join our team based in Herndon, VA. This role is crucial for analyzing and evaluating user business problems and developing system recommendations to meet requirements. The successful candidate will provide an essential link between business and technology teams, and influence solution design processes and approaches. This role offers a contract to permanent employment opportunity.
Responsibilities:
Help define controls, processes, and procedures for software asset management to ensure software and services are effectively and efficiently managed throughout the enterprise.
Monitor software usage and licenses across the organization to ensure compliance with licensing agreements, terms and conditions, and relevant regulations.
Identify and assess risks and issues related to software licensing non-compliance; develop strategies to mitigate these risks and ensure alignment with legal and regulatory requirements.
Collect, analyze, and report on software license consumption information for forecasting, budgeting, compliance, and cost optimization.
Plan, conduct, and oversee regular software license audits to verify compliance and identify potential licensing gaps or discrepancies.
Collaborate with system lifecycle managers and budget owners to proactively understand current software licensing needs and assist in planning for future requirements. • Work collaboratively and cross-functionally with various departments to evaluate, assess and optimize enterprise software license requirements and deployments.
Analyze software usage to determine potential efficiencies and cost saving opportunities.
Invoice validation • Participate in the fulfillment of licensing requests through the CIO Central catalogue and provisioning through software portals.
Establish and maintain a process to track software end of support and end of life – work with system lifecycle managers to plan these events.
Assist in establishing a process to assess software for the organization - fit-for-use and fit-for- software analysis.
Collaborate with various department to establish controls around software installation and assist in developing processes for the organization to adhere by.
Focus on cost saving efforts, including licensing remediation efforts, license harvesting, and reducing duplicate software in the organization.
Work with CIO Services teams to enhance software asset management tools and systems to improve license tracking, monitoring, and value-realization effort,
Requirements
Required Qualifications:
Bachelor’s degree and 6 years related experience or equivalent combination
Understanding software usage rights, and contractual terms and conditions
Knowledge of IT asset management best practices, including license remediation, reconciliation, and harvesting
Knowledgeable in ServiceNow, SharePoint, and Costpoint
Experience with ServiceNow catalogue development and ServiceNow SAMPro software license entitlements management
Proficient with process development and improvement Excellent communication skills and working with teams across an organization.
Knowledge on the technical aspects of IT SW contract models, including hosting, subscription, SaaS, concurrent licensing, and enterprise agreements, etc.
Possess an understanding of the relationship between contracts, IT assets and the Configuration Management Database.
Preferred Qualifications:
ServiceNow SAMPro certification
Experience developing, managing, and implementing goals, plans, and complex processes.
Superior critical thinking and problem-solving skills.
Automated asset management systems experience
IAITAM Asset Management certification
Demonstrated ability to work well under pressure with tight deadlines.
Excellent attention to detail and focus on delivering high quality work.
Strong organization, planning, and execution skills
Advanced data analysis and reporting skills
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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