Robert Half International (CSSNA) Service Administrator in Hialeah, Florida
Description Join Our Team as a Customer Service Representative!
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a long-term contract / temporary engagement, and can work in Hialeah, Florida, this could be the Customer Service Representative position for you!
Your responsibilities in this role
Organize and route incoming telephone calls
Retrieve and oversee the sending of written business communications
You will likely support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion Requirements - Strong Microsoft Office skills
Excellent problem-solving skills
Excellent written, verbal and social communication skills highly desired
Strong computer skills including customer database systems
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Experience performing extensive research to resolve complex customer inquiries
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Solid understanding of navigating basic office equipment and protocols
Customer service and office administrative skills
success driven attitude and an engaging businesslike approach
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.