Robert Half Part Time Customer Service Representative in HIgh Point, North Carolina
Description Organization Seeks Customer Service Representative!
Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary Customer Service Representative position in High Point, North Carolina could be perfect for you!
What you get to do every day
Handle incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence Requirements - Excellent customer service and office administrative skills
Ability to simplify complex problems and build solutions
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Microsoft Office knowledge required
Order entry experience
Microsoft Excel experience
Customer service experience
Upbeat, positive attitude and an approach to work rooted in professionalism
Proven computer skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
Excellent communication and organizational skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.