Robert Half Switchboard Operator in HOBART, Indiana
Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships and want to work in the growing Healthcare, Hospitals, Social Assistance industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. If you're looking for a long-term contract / contract / temporary engagement, and can work in Hobart, Indiana, this could be the Customer Service Representative position for you! If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
What you get to do every day
Provide accurate, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications
Organize and route incoming telephone calls Requirements - achievement oriented, positive attitude and an approach to work rooted in professionalism
Comfort and confidence when interacting with internal and external partners and clients/customers
Hands-on knowledge of Microsoft Office Suite
Ability to recognize, evaluate, and resolve problems effectively
Ability to navigate multiple computer systems and applications
Customer service and office administrative skills
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Proficiency in switchboard phones from 1-10 lines
Command of navigating basic office equipment and protocols
Foundational knowledge in Medical Office
Solid understanding of customer service
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent oral and written communication skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.