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Robert Half International Customer Service Representative in Holly Springs, North Carolina


Are you looking for work as a Customer Service Representative? This position via OfficeTeam in a dynamic, rapidly-changing call center might be the job for you! Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Holly Springs, North Carolina Customer Service Representative position could be for you, if you're available for a short-term temporary-to-full-time opportunity.

Major responsibilities

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • Receive and place telephone calls


  • Proficient with diversified computer software and systems

  • Excellent written, verbal and social communication skills highly desired

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • 1+ years of past relevant experience

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Excellent problem-solving skills

  • Experience with Microsoft Office required

  • Proficiency in compensation and benefits

  • Experience with benefits coordination

  • Foundational knowledge in benefits analysis

  • Adeptness in High Volume Call Center

  • Knowledge of Benefit Functions

  • Call Center Customer Service experience

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: $15.20 - $17.60 / Hourly

Location: Holly Springs, NC

Date Posted: February 17, 2021

Employment Type: Temp to Hire

Job Reference: 03220-0011708652

Staffing Area: Office u0026 Administrative