Robert Half International Desktop Support Specialist in Hollywood, California
Desktop Support Technicians with the ability to communicate complex technical information to non-technical users in an understandable and concise format will find a great opportunity at Robert Half Technology. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is a full-time opportunity based in the Hollywood, California, area.
How you will make an impact
Provide computer desktop support in accordance with established policies and procedures
Communicate regularly and effectively with ticket submitters
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Resolve computer problems, and give guidance on appropriate action/solutions
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Match hardware repairs with the appropriate vendors
For immediate consideration, please send your resume to me on LINKEDIN at Reid Gormly in addition to applying.
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Group Policy experience
Proven knowledge of Comptia A+
Comprehensive knowledge of Microsoft Windows
Command of Active Directory
3+ years of desktop support or other related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.