Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Level 1 in Honolulu, Hawaii

Description

This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Customer Service Representative position is based in the

Honolulu region and is a short-term contract opportunity. The position will be based in a dynamic, rapidly-changing call center. If interested please call Erica Huggins at 808-452-0256

Your responsibilities in this role

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Give exceptional customer service in a timely fashion

  • Field and send out send written business correspondence

    Requirements - Critical thinking, problem solving, ability to work independently

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Ability to interact effectively with internal and external partners and clients/customers

  • Ability to effectively interact, verbally and in writing

  • Customer service and office administrative skills

  • Call Center Customer Service experience desired

  • Answering Inquiries experience highly desired

  • Deep understanding of Zendesk

  • Command of customer service

  • Microsoft Office experience preferred

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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