Robert Half International Customer Service Representative in Houston, Texas
Description Join Our Team as a Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Houston, Texas.
Receive and send written business correspondence
Deliver outstanding, friendly customer service in a timely fashion
Organize and route incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Excellent verbal and written communication skills
Customer service and office administrative skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong technical skills including proficiency with MS Office
Demonstrated experience performing extensive research to resolve complex customer inquiries
3+ years of past relevant experience
Strong computer skills including customer database systems
Positive attitude and an engaging businesslike approach
Ability to recognize, evaluate, and resolve problems effectively
Comprehensive knowledge of QuickBooks
Deep understanding of customer service
Expertise in Call Center Customer Service
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.