Robert Half Desktop Support Analyst in Houston, Texas
Robert Half is currently seeking an Desktop Support Analyst for a long time client downtown. This role is currently full time on-site at the moment with no remote offered. The ideal candidate will be a strong O365 Admin with Microsoft Intune experience. Call today for immediate consideration!
General administration support within Office 365
Troubleshooting issues related to onboarding and termination of employees
Addressing any other daily unique issues that arise.
This person must be able to resolve tickets within Freshservice in a high volume capacity and able to go onsite 5 days a week.
And other duties as assigned.
3+ years of desktop support experience in a high volume environment
Strong O365 administration background (navigate through licensing, mail tracing, adding users to distribution groups, etc.)
Basic troubleshooting Citrix VDI and VMWare support
Break-fix troubleshooting experience (Lenovo/Dell workstations)
Strong Active Directory experience (security permissions, adding and deleting users, etc.)
Experience with Azure Active Directory
Experience managing Microsoft Intune
Experience working with a ticketing system (Fresh Service)
Expert level communication skills and ability to work on a team
Experience with vendor management, procurement, inventory management
The ideal candidate will convey critical thinking skills and the ability to work alongside a team effectively
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.