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Robert Half International Desktop Support Analyst in Houston, Texas

Description Robert Half Technology is scouting out talented Desktop Support Technicians who are able to relay difficult technical information to non-technical users in an easily understandable and concise format for a company in the Service industry. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Houston, Texas, area.

Your responsibilities in this role

  • Be in contact regularly and effectively with ticket submitters

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Organize hardware repairs with the appropriate vendors

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Provide computer desktop support in accordance with established policies and procedures Requirements - 2+ years of desktop support or other related experience

  • Security Vulnerability experience

  • PowerShell Scripting experience required

  • Comprehensive knowledge of Microsoft SCCM

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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