Robert Half International Help Desk Analyst I in Houston, Texas
If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. You're the perfect candidate for this job if you are a creative with a talent for solving both routine and unique problems. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Houston, Texas area and is a long-term temporary-to-full-time opportunity.
How you will make an impact
Spot recurring technical issues and deploy solutions to address the root of the problems
Independently investigate and implement solutions to technical issues
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Resolve technical help tickets submitted via phone, email, and walk-ups
Audio Visual experience desired
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Ability to simplify complex problems and build solutions
2+ years of prior experience
Comprehension of basic networking concepts
Working knowledge of user administration and bug fixing in a client server environment
Good understanding of IT support ticketing systems
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Houston, TX
Date Posted: January 11, 2021
Employment Type: Temp to Hire
Job Reference: 04130-0011638836
Staffing Area: Technology u0026 IT