Robert Half International IT Support Analyst in Houston, Texas
Robert Half Technology is on the lookout for a skilled Jack-of-all Trades IT Support individual who enjoys taking on new challenges and solving complex problems to join a thriving organization. This role could be perfect for you if you are a proficient problem solver with a strong sense of ownership. As the full-time Support Analyst, you will play a vital role in our Houston office. Apply now for this exciting opportunity!
Provide IT Technical support to staff.
Assist IT Systems Administrator with:
Administering domain and group policy using Microsoft active directory.
Administering Microsoft Office 365/Azure services.
Deploying, maintaining, troubleshooting,
Virtual server infrastructure,
IT network infrastructure,
Computer workstations & laptops,
Copiers and printers,
Mobile (physical and virtual) devices,
VOIP phones & CCTV systems,
Miscellaneous IT equipment.
Monitoring servers and network equipment using SIEM tools.
Implementation of special IT projects.
Managing IT vendor relations.
Maintaining datacenter sites and participate in disaster recovery testing and site visits.
Diagnose and resolve unique problems associated with software and operating systems.
· Deploy patches to Windows workstations and servers.
Review and maintain reports for patch management, replications & backups, firewall, and IDS/IPS alerts.
Document IT policies, procedures, standards, best practices configurations, settings, installation sequences, and back-up instructions.
Analyze and make recommendations for hardware and software standardization.
Knowledge – Can navigate around desktop hardware, software applications, operating systems and network connectivity.
Windows OS, Window Server, VMware, Microsoft Office 365 & Office Suite products, Cisco firewalls, Sentinel IPS, SQL Databases is ideal.
Familiar with Eximbills, SWIFT Alliance, and Docuware a plus.
Education – Possess a computer science degree or comparable IT experience.
Having one or two certifications from entities such as HDI or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator) is a plus.
Problem solving – Resolve problems while maximizing efficient use of computing resources.
Teamwork – Work well in a team-oriented environment.
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.