Job Information
Robert Half Office Services Associate in Houston, Texas
Description We are in search of an Office Services Associate to join our team in Houston, Texas. This role provides a variety of back-office services, primarily focusing on reprographics, mail, and intake functions, in a digital and physical environment. Furthermore, the associate will assist with hospitality, facilities, audio/visual, and reception services, ensuring smooth operations within our team and for our clients. This position offers a short term contract employment opportunity.
Responsibilities:
• Handle sensitive and confidential documents and information with utmost discretion.
• Operate printing equipment for large volume print jobs and prepare the final print output for clients.
• Prioritize workflow and ensure efficiency in office services.
• Assist clients with self-service machines and troubleshoot basic equipment problems.
• Maintain adherence to established procedures and policies.
• Communicate effectively with supervisors or clients on job or deadline issues.
• Load machines with various paper toner supplies and maintain logs of the same.
• Interact with clients in person, over the phone, or electronically, ensuring excellent customer service.
• Perform Quality Assurance on own and work of others to maintain high standards.
• Answer telephone, emails, and place service calls when needed.
• Utilize equipment and supplies in a cost-efficient manner. Requirements • Proficiency in Customer Service and Office Functions
• Understanding of Operations, Procedures, and Policy
• Experience in Answering Inbound Calls and Supervising
• Familiarity with Hiring Processes
• Knowledge of digital tools for Scanning, Receptionist Duties, and Troubleshooting
• Ability to handle Facility and Machinery operations
• Proficient in using digital platforms
• Excellent Communication Skills
• Experience in Scanning Documents and Maintain Logs
• Knowledge of Printing processes and handling Paper-related tasks
• Understanding of Quality Assurance processes
• Ability to Distribute Faxes and handle Service Calls
• Experience in handling Confidential Documents
• Willingness to work Overtime when necessary
• Proficiency in tools related to 'About Time' software
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .