Job Information
Robert Half Operations Assistant in Houston, Texas
Description
Job Title: Operations Assistant
Our client located in the Greenspoint area of Houston, TX is seeking and experienced and professional individual for the position of Operations Assistant
Responsibilities:
Customer Service Representative:
Manage customer calls and conflict resolution.
Coordinate with field mechanics to identify and arrange customer-focused repairs.
Regularly update and maintain the accounting system.
Schedule inspections
Generate proposals/quotes and communicate them accurately to the customers.
Handle all aspects of parts, pricing, and procurement for customers.
Dispatcher:
Coordinate with mechanics for timely delivery of services.
Efficiently manage and prioritize work schedules.
Update and maintain the accounting system on a daily basis.
Communicate effectively with field operations to understand workers' needs.
Review and input data into third-party time and expense management systems.
Parts Coordinator:
Responsible for ordering parts, creating purchase orders, and invoice processing.
Establish and maintain relationships with vendors.
Actively research and identify alternative parts for obsolete or outdated existing parts.
Ensure timely and accurate deliveries of parts and equipment.
Maintain accurate records in the accounting system.
Requirements:
Proficient in MS Office; particularly Excel and Word.
Exceptional ability to organize and pay attention to detail.
Excellent written and verbal communication and customer service skills.
Ability to review for accuracy, input, and retrieve data from computer databases or spreadsheets.
Must be a self-motivated, proactive, and team-oriented professional.
This is a direct hire opportunity paying up to 30/HR plus benefits working one day from home.
Requirements • Proficiency in purchasing activities, able to manage and organize all purchasing functions effectively
• Excellent customer service skills to create a positive experience for all clients
• Experience in dispatching, ensuring all operations run smoothly and efficiently
• Knowledge in inventory planning, capable of maintaining optimal stock levels
• Ability to handle purchase orders, ensuring all details are accurate and up-to-date
• Skilled in managing work orders, ensuring all tasks are completed in a timely manner
• Proficiency in Microsoft Office Suites, including Word, Excel, PowerPoint, and Outlook
• Experience in vendor management, able to negotiate and maintain beneficial relationships
• Ability to create and manage bid proposals, understanding the needs and requirements of each project
• Experience in preparing quotes, ensuring all costs are accurately represented and understood.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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