Job Information
Robert Half PC Technician in Houston, Texas
Description
We are looking for a PC Technician with a strong background in break/fix repair to diagnose and resolve hardware and software issues with desktop and laptop computers. The ideal candidate will have hands-on experience troubleshooting and repairing a variety of PC-related problems, ranging from hardware failures to software glitches. This role requires a proactive and detail-oriented approach to resolving technical issues efficiently and effectively. Apply today to learn more about this exciting opportunity!
Key Responsibilities:
Diagnose and repair hardware and software issues with desktop and laptop computers.
Perform break/fix maintenance on PC systems, including component replacement and system upgrades.
Troubleshoot and resolve issues related to operating systems, drivers, and software applications.
Perform hardware and software installations, configurations, and upgrades as needed.
Document all troubleshooting steps, repairs, and maintenance activities accurately and thoroughly.
Communicate with end-users to gather information about technical issues and provide timely updates on resolution progress.
Collaborate with other members of the IT team to escalate and resolve complex technical issues.
Adhere to all company policies and procedures related to IT support and service delivery.
Requirements
Qualifications:
High school diploma or equivalent.
Minimum of 2 years of experience as a PC Technician with a focus on break/fix repair.
Strong technical knowledge of desktop and laptop computer hardware components.
Experience troubleshooting and repairing hardware issues such as motherboard failures, hard drive failures, and memory issues.
Proficiency in diagnosing and resolving software issues on Windows and macOS platforms.
Familiarity with diagnostic tools and software utilities for hardware testing and troubleshooting.
Excellent problem-solving and analytical skills.
Ability to work independently and prioritize tasks in a fast-paced environment.
Strong communication and interpersonal skills.
A+ certification or equivalent (preferred).
Experience with IT ticketing systems (e.g., ServiceNow, JIRA) is a plus.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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