Robert Half Collections Specialist in Huntersville, North Carolina
Experienced candidates with a strong sense of ownership and attention to detail will be excited about the Collections Specialist job opening Robert Half is filling. Based in the North Charlotte area this long-term contract / temporary role is a great opportunity for a Collections Specialist who is comfortable on the phones. If you are interested in building your career and being part of a growing team, contact us today!
Your responsibilities in this role
Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
Update customer files to ensure data integrity
Handle inbound and outbound collections calls and correspondence
Register all customer payments to the correct reports
Ensure the processing of payments
Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment.
Requirements - Sound written and verbal communication skills
AA or BS/BA in Accounting preferred
2-3 years of prior high volume collections experience
Effectively analyze customer accounts make decisions based on said analyses
Oracle experience highly preferred
Demonstrated knowledge of Call Center Customer Service
General familiarity with customer service
Commercial credit experience preferred
Commercial collections experience
Practical knowledge of Excel Formulas
Adeptness in Credit Transaction
Knowledge of commercial collections
Deep understanding of Commercial Collections
Credit Limit experience highly desired
Earlier experience working with various types of accounting software desired
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.