Job Information
Robert Half Patient Care Coordinator in Huntersville, North Carolina
Description We are seeking a Patient Care Coordinator to join our team in the healthcare industry. This role is based in Huntersville, North Carolina, and offers a long-term contract employment opportunity. As a Patient Care Coordinator, you will be responsible for managing a high volume of cases, ensuring efficient communication with attorneys and clients, and coordinating necessary transportation for patients.
Responsibilities:
• Manage and oversee a high volume of patient cases and ensure timely processing
• Sign electronic HIPAA release forms to ensure patient data privacy
• Coordinate transportation for patients to the provider's office or pharmacy
• Conduct regular communication via email and phone calls with attorneys and clients
• Send necessary documentation to the attorney's office as required
• Utilize various systems for efficient case management
• Leverage CRM and other software skills, like Allscripts, Banner Ads, Cerner Technologies, and Dentrix Dental Software, for effective patient care coordination
• Handle legal aspects related to patient care, including legal agreements and billing
• Be responsible for client administration and communication
• Use Microsoft Outlook for email communication and scheduling.
This role requires a background in the healthcare industry, with a preference for those who have experience in law firms, insurance, or billing. Spanish language skills are an added advantage. Requirements • Must possess knowledge and experience in healthcare, hospitals, and social assistance industry.
• Proficiency in using Allscripts, Banner Ads, Cerner Technologies, CRM, and Dentrix Dental Software is required.
• Experience in answering inbound calls, authorizations, benefit functions, and billing functions.
• Ability to create charts and graphs.
• Understanding of accident insurance, legal assistant duties, legal agreements, and legal billing.
• Proficiency in client administration and client communication.
• Must have experience in billing and client administration.
• Proficiency in Microsoft Outlook is a must.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent problem-solving skills and attention to detail.
• Demonstrated ability to maintain patient confidentiality.
• Strong organizational and time management skills.
• Must have a professional and empathetic approach to patient care.
• Previous experience in a similar role is highly desirable.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .