Job Information
Robert Half Help Desk Manager in Huntington Park, California
Description We are in search of a Help Desk Manager for a long term contract opportunity in Huntington Park, California. This role is in the IT industry where you will be responsible for managing various technologies and providing deskside support.
Responsibilities:
• Overseeing and managing the help desk operations and ensuring the efficient and timely resolution of IT issues.
• Handling the deployment and configuration management of computer hardware.
• Maintaining expertise and keeping up-to-date with Cisco Technologies.
• Managing and supporting Citrix Technologies within the organization.
• Utilizing Cloud Technologies effectively to optimize operations.
• Leveraging Dell Technologies for infrastructure management and support.
• Implementing ITSM practices for service management and improvement.
• Managing and maintaining the Active Directory for user and access management.
• Providing Deskside Support to resolve technical issues and improve user experience.
• Ensuring the smooth running of all IT systems and providing user training where necessary. Requirements • Proficiency in Cisco Technologies is required
• Familiarity with Citrix Technologies is essential
• Must have knowledge of Cloud Technologies
• Experience with Dell Technologies is a prerequisite
• Skills in IT Service Management (ITSM) are necessary
• Knowledge of Active Directory is mandatory
• Ability to troubleshoot Computer Hardware is expected
• Proficiency in Configuration Management is required
• Experience in Deployments is preferred
• Prior Deskside Support experience is a must
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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