Robert Half Collections Specialist in INDIANAPOLIS, Indiana
Description Collections Specialists with a strong sense of ownership and attention to detail will be interested in this job opening! Contact Robert Half today to build your career as a finance professional as a part of a growing team. This long-term contract / temporary to full-time role is for a Collections Specialist who wants to work in the Indianapolis, Indiana area.
Document all customer payments to the right reports
Guarantee payments are processed
Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Control inbound and outbound collections calls and correspondence
Maintain quality customer service and a positive company image by resolving customer account inquiries
Maintain and update customer files to ensure data integrity
Administer all billing and reporting activities in response to deadlines
Correctly process bankruptcy filings when received Requirements - Ability to analyze customer accounts and make decisions based on those analyses
Spanish Translation experience required
Customer service experience
Solid understanding of Spanish Language
General familiarity with Accounts Receivable (AR)
Commercial collections experience preferred
Well-founded grasp of credit collections
Proven knowledge of consumer collections
Experience with commercial collections
2-3 years of prior high volume collections experience
Excellent verbal, written, and social skills
Previous experience using accounting software
AA or BS/BA in Accounting preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.