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Robert Half Collections Specialist in INDIANAPOLIS, Indiana

Description Collections Specialists with a strong sense of ownership and attention to detail will be interested in this job opening! Contact Robert Half today to build your career as a finance professional as a part of a growing team. This long-term contract / temporary to full-time role is for a Collections Specialist who wants to work in the Indianapolis, Indiana area.

Your responsibilities

  • Document all customer payments to the right reports

  • Guarantee payments are processed

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Control inbound and outbound collections calls and correspondence

  • Maintain quality customer service and a positive company image by resolving customer account inquiries

  • Maintain and update customer files to ensure data integrity

  • Administer all billing and reporting activities in response to deadlines

  • Correctly process bankruptcy filings when received Requirements - Ability to analyze customer accounts and make decisions based on those analyses

  • Spanish Translation experience required

  • Customer service experience

  • Solid understanding of Spanish Language

  • General familiarity with Accounts Receivable (AR)

  • Commercial collections experience preferred

  • Well-founded grasp of credit collections

  • Proven knowledge of consumer collections

  • Experience with commercial collections

  • 2-3 years of prior high volume collections experience

  • Excellent verbal, written, and social skills

  • Previous experience using accounting software

  • AA or BS/BA in Accounting preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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