Robert Half Corporation Jobs

Description We are in search of a Collections Specialist to join our team in INDIANAPOLIS, Indiana. This role primarily involves managing customer accounts, handling customer inquiries, and maintaining accurate customer records. This position offers a long-term contract employment opportunity in the financial industry.

Responsibilities:

• Efficiently process customer credit applications.

• Keep customer credit records accurate and up-to-date.

• Resolve customer inquiries professionally and timely.

• Monitor customer accounts and take necessary action when needed.

• Interpret credit reports, loan applications, and other financial information relevant to collection activities.

• Adhere to regulations such as the federal bankruptcy code and FDCPA.

• Collaborate and communicate effectively within the team.

• Invest in our community by leveraging skills, knowledge, and experience.

• Foster an inclusive environment that promotes belonging.

• Maintain high levels of customer service and interpersonal skills.

• Utilize accounting software systems and CRM in performing tasks.

• Administer billing functions and claim administration.

• Handle answering inbound calls and manage accounts receivable.

• Demonstrate strong attention to detail and problem-solving skills.

• Proficiency in Microsoft Office and knowledge of a dialer system. Requirements • Proficient in Accounting Software Systems for maintaining financial records and transactions.

• Familiarity with Accurint for conducting comprehensive research and analysis.

• Working knowledge of ADP - Financial Services for managing payroll and human resources.

• Proficiency with CRM (Customer Relationship Management) software for managing customer data and interactions.

• Experience in using Epic Software for managing and integrating different business operations.

• Ability to handle Accounts Receivable (AR) including invoicing, posting payments, and tracking expenses.

• Experience in Answering Inbound Calls in a professional manner to address customer queries and issues.

• Familiarity with Billing Functions such as creating invoices, sending bills, and recording payments.

• Experience in Claim Administration including processing claims, verifying insurance coverage, and liaising with insurance companies.

• Knowledge of Collection Processes for tracking and recovering outstanding payments from customers.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .