Robert Half Corporation Jobs

Job Information

Robert Half Customer Experience Analyst in INDIANAPOLIS, Indiana


A client of ours based in Indianapolis is currently seeking to fill an immediate permanent need for a Customer Experience Analyst. The Customer Experience Analyst will focus on managing client projects, be able to deliver complex, large-scale, CX programs, and build strong working relationships with enterprise businesses. The Customer Experience Analyst will work Monday-Friday first shift, and be able to work remotely.

What you do as The Customer Experience Analyst:

  • Lead large enterprise client engagements

  • Act as the single point of contact for client and cross-functional teams

  • Build and maintain complex program plans and strategies

  • Analyze, synthesize, and interpret qualitative and quantitative data

  • Provide client guidance on CX best practices, including survey and sample designs


What you bring to the role:

  • Bachelor’s degree in Business, Market Research, Analytics, or related field is preferred

  • 4+ years experience managing client projects in CX or market research

  • Have strong project management and presentation capabilities

  • Ability to work well independently as well as part of a team

  • Strong communication skills both written and verbal

  • Qualtrics or Medallia experience preferred

For more information about this role please contact Lisa Maloney at 317.532.2780.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (