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Robert Half International IT Operations and Support Analyst in INDIANAPOLIS, Indiana


A client of ours on the north west side of Indianapolis is currently seeking to fill an immediate need for a full time/direct hire IT Operations and Support Analyst. The IT Operations and Support Analyst will manage image creation/deployment, patch management, and asset deployment/management. The IT Operations and Support Analyst will work Monday-Friday first shift, and is working remotely today, but will be onsite to a degree in the future.

What you do as the IT Operations and Support Analyst :

  • Create, build, and configure images for application packaging

  • Proactively monitors, evaluates, and maintains systems and procedures that safeguard assets deployed ensuring device compliance

  • Assists in audits and risk assessments of patch management compliance

  • Assists in security audits and security risk assessments

  • Execute changes to systems to enhance security

  • Assess new hardware and software needs for deployments

  • Develop project timelines and provides project status reports

  • Research, define, and recommend various technologies as needed to improve security

  • Create new principles and concepts, implement policies, procedures, and standards

  • Lead project efforts working with various applications and systems


What you bring to the role:

  • 3+ years of patch management in a Desktop Support or Engineer level role

  • 1+ years of technical asset management experience

  • A Bachelor’s degree in Information Technology, Computer Science, or related technical field

  • Experience with Intune, SCCM, or other related software for image creation and deployments

  • Ability to work independently with little direction

  • Strong written and verbal communication skills

  • Ability to understand and analyze complex business problems, find gaps, and deliver solutions

For more information about this role please contact Lisa Maloney at 317.687.3275.

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