Robert Half Corporation Jobs

Job Information

Robert Half IT Support Manager in INDIANAPOLIS, Indiana


A client of ours on the North side of Indianapolis is currently seeking an immediate permanent need for an IT Support Manager. The IT Support Manager should have the ability to communicate complex technical information to non-technical users in an understandable and concise format. The IT Support Manager will work escalations specific to SCCM suite. The IT Support Manager will work on a full time basis, onsite in office, Monday-Friday.

What you do as the IT Support Manager:

  • Work through ticketing system to resolve escalated software and hardware tickets in a timely manner

  • Manage the Desktop environment and applications along with one direct report

  • Lead operations with particular focus on SLA's, reporting, and critical communications with customers during service impacting issues

  • Ensures systems are in place for clients and issues are being addressed

  • Build relationships with all relevant business departments

  • Tracks performance and works with managers to drive service improvements


What you bring to the role:

  • Bachelor's Degree in Computer Science, Information Systems, or another related field is preferred

  • 7+ years of experience working in an IT service/desktop support in a Windows 10 and Active Directory environment

  • Experience with SCCM, O365, and Intune is required

  • 1+ years managing a team of technical staff.

  • ITIL certification along with working knowledge is preferred

  • Great attention to detail, strong written and verbal communication, with proven project management ability

For more information please contact Mike Carlo at 317.687.3275.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .