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Robert Half International Program Support Specialist in INDIANAPOLIS, Indiana


Robert Half Healthcare Practice is looking for a highly motivated Program Support Specialist for an established client in Indianapolis, Indiana! The self-starting Program Support Specialist will use their skills to support an innovative team. Candidate is expected to be courteous, customer service focused, resourceful, with professional appearance, and will be responsible for managing and directing the flow of traffic through the building, scheduling appointments and intakes, and managing referrals for new clients in the outpatient line of service. Are you an organized and proficient multitasker? Then this job may be for you! We are confident this temporary role will be a career-booster for any candidate.

The Program Support Specialist will be expected but is not limited to:

  • Maintain security by following procedures for controlling access to the building and ensuring visitors sign in the visitor log

  • Greet, welcome, announce direct visitors and issue visitor badges

  • Complete initial insurance verification for new patients

  • Schedule ongoing appointments for patients

  • Arrange for intake appointments for all residential and outpatient clients

  • Manage referrals new clients

  • Serve as a liaison between the company and their clients

  • Answer, screen and forward incoming phone calls

  • Receive/sort/process daily mail

  • Establishes and maintains filing and record keeping systems as required

  • Manage the ordering and maintenance of supplies

  • Maintain and coordinate meeting room calendars

  • Ensure that clients meet eligibility requirements and precertification prior to receiving treatment services

  • Maintain client accounts by obtaining, recording, and updating personal and financial information

  • Obtain revenue by recording and updating financial information; recording and collecting client charges and expediting third party claims

  • Reconcile month end billing and ensure timely submission

  • Protect client rights and confidentiality in accordance with policies

  • Operate in a trauma-informed and client-centered manner

  • Work on a multi-disciplinary team

  • Other duties as assigned.

The working hours for this temporary Program Support Specialist are M-F 8am-5pm.


  • Proficient with database and file management

  • Proficiency with Microsoft Office Suite software - Word, Excel, PowerPoint, and Outlook

  • Comprehensive knowledge of data entry

  • Demonstrated flexibility to adapt to changes in procedures and job assignments

  • Ability to multitask and communicate well with individuals of all backgrounds

  • Attention to detail and proven ability to follow standard procedures is a requirement

  • 1 year of business/office experience at minimum

  • Behavioral health experience preferred

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: USD14.00 - 16.00 / Hourly


Date Posted: Thu, 13 Jun 2019

Employment Type: Temporary

Job Reference: 01401-0011032242

Staffing Area: OfficeTeam

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