Robert Half International Program Support Specialist in INDIANAPOLIS, Indiana
Robert Half Healthcare Practice is looking for a highly motivated Program Support Specialist for an established client in Indianapolis, Indiana! The self-starting Program Support Specialist will use their skills to support an innovative team. Candidate is expected to be courteous, customer service focused, resourceful, with professional appearance, and will be responsible for managing and directing the flow of traffic through the building, scheduling appointments and intakes, and managing referrals for new clients in the outpatient line of service. Are you an organized and proficient multitasker? Then this job may be for you! We are confident this temporary role will be a career-booster for any candidate.
The Program Support Specialist will be expected but is not limited to:
Maintain security by following procedures for controlling access to the building and ensuring visitors sign in the visitor log
Greet, welcome, announce direct visitors and issue visitor badges
Complete initial insurance verification for new patients
Schedule ongoing appointments for patients
Arrange for intake appointments for all residential and outpatient clients
Manage referrals new clients
Serve as a liaison between the company and their clients
Answer, screen and forward incoming phone calls
Receive/sort/process daily mail
Establishes and maintains filing and record keeping systems as required
Manage the ordering and maintenance of supplies
Maintain and coordinate meeting room calendars
Ensure that clients meet eligibility requirements and precertification prior to receiving treatment services
Maintain client accounts by obtaining, recording, and updating personal and financial information
Obtain revenue by recording and updating financial information; recording and collecting client charges and expediting third party claims
Reconcile month end billing and ensure timely submission
Protect client rights and confidentiality in accordance with policies
Operate in a trauma-informed and client-centered manner
Work on a multi-disciplinary team
Other duties as assigned.
The working hours for this temporary Program Support Specialist are M-F 8am-5pm.
Proficient with database and file management
Proficiency with Microsoft Office Suite software - Word, Excel, PowerPoint, and Outlook
Comprehensive knowledge of data entry
Demonstrated flexibility to adapt to changes in procedures and job assignments
Ability to multitask and communicate well with individuals of all backgrounds
Attention to detail and proven ability to follow standard procedures is a requirement
1 year of business/office experience at minimum
Behavioral health experience preferred
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: USD14.00 - 16.00 / Hourly
Location: INDIANAPOLIS, IN
Date Posted: Thu, 13 Jun 2019
Employment Type: Temporary
Job Reference: 01401-0011032242
Staffing Area: OfficeTeam