Robert Half Corporation Jobs

Job Information

Robert Half Tier 1 Help Desk Analyst in INDIANAPOLIS, Indiana

Description

A client of ours based out of Indianapolis has an immediate need for three remote Tier 1 Help Desk Analyst. These Help Desk Analysts should have substantial experience with Active Directory, remote-in troubleshooting, and be capable of assisting users in a fast-paced virtual environment across the United States.

What you get to do everyday

• Resolve tickets virtually from across the United States

• Reset passwords, create new and terminate old accounts within Active Directory

• Assist with Office 365 Administration

• Help virtually install new printers and reset margins

What you bring to the role

• Hands on experience in a Help Desk environment

• Great communication skills

• Thorough understanding of Active Directory

• Experience working in a remote environment

• Strong understanding of O365 and printer set up

Requirements

  • 1+ year(s) of prior Help Desk experience

  • IT support ticketing system experience desired

  • Well-founded grasp of Tier 1 Support

  • Proven knowledge of Call Center/Remote Help Desk Customer Service

  • Active Directory and Microsoft Office 365 experience

  • Strong problem solving and analytical skills

  • Familiarity with basic networking concepts and Microsoft Servers is a plus

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

DirectEmployers