Robert Half International Customer Service Representative in Irvine, California
Seeking Customer Service Representatives!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term temporary-to-full-time position in Irvine, California, this Customer Service Representative opportunity could be for you!
Your responsibilities in this role
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Field and send written business correspondence
Organize and route incoming telephone calls
Experience performing extensive research to resolve complex customer inquiries
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Critical thinking, problem solving, ability to work independently
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication and social skills
Strong customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Microsoft Word experience
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $16.15 - $18.70 / Hourly
Location: Irvine, CA
Date Posted: October 15, 2020
Employment Type: Temp to Hire
Job Reference: 00760-0011589858
Staffing Area: Office u0026 Administrative