Robert Half Customer Service Representative in Irvine, California
Description You might be interested in this Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. This could be the long-term contract / temporary Customer Service Representative position you're looking for, if you can work in Irvine, California!
Be a part of business development by by actively cross-selling and referring customers
Manage incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion
Field and send out send written business correspondence Requirements - A consistently positive approach to your work that is rooted in a businesslike professionalism
Ability to interact effectively with internal and external partners and clients/customers
Excellent verbal and written communication skills
Proficiency with Microsoft office applications
Strong customer service and office administrative skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to navigate multiple computer systems and applications
Proven experience going the extra mile to solve complex customer inquiries via extensive research
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Comprehensive knowledge of customer service
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.