Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Specialists in Irvine, California

Description

Robert Half Administrative & Customer Service practice group is actively looking for Customer Service Specialists who are outgoing, professional and know how to treat a customer. The ideal Customer Service Specialist will have at least 1 year of prior experience.

Duties will include:

Answering and scheduling multiple incoming calls for appliance repair services while typing/entering information into our digital software

Outbound quality survey calls following up on service call and/or repairs completed to ensure 100% customer satisfaction

Deliver excellent customer service

Open and maintain customer accounts by recording account information

Identify and assess customers’ needs to achieve satisfaction

Keep records of customer interactions, process customer accounts and file documents

Act as the company gatekeeper and direct calls to the appropriate departments as needed

Requirements

Comfortable on the phone and computer

Great communicator, has pleasant and personable speaking voice

Has integrity, confident, stable, intelligent, personable

Remains grounded/remains centered in a busy environment

Persuasive, trustworthy, conscious and mindful

Does things by the book, has previous applicable experience

Open to guidance and feedback, coachable and teachable

Ethical, positive, team player, respectful

Computer savvy, organized, flexible schedule, manage time effectively,

Efficient, note taker, self-directed, responsible, punctual, shares ideas

Ability to adapt and respond to different types of characters and personalities

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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