Robert Half International Desktop Support Analyst in Irvine, California
We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the Philadelphia, PA area.
How you will make an impact:
Interface regularly and effectively with ticket submitters
Deliver computer desktop support in accordance with established policies and procedures
Organize hardware repairs with the appropriate vendors
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Resolve computer problems, and give guidance on appropriate action/solutions
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Preferred: A+ Certification
Preferred and not required: ACSP, MCP, MCSA, ITIL Foundations, CCNA, Lexmark & Lenovo Self Maintainer
High school degree required.
Some College preferred.
Technical School Diploma or equivalent preferred.
3+ years of desktop support or other related experience
Comprehensive knowledge of TCP
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: Irvine, CA
Date Posted: January 28, 2021
Employment Type: Temporary
Job Reference: 03720-0011464040
Staffing Area: Technology u0026 IT