Robert Half International Service Desk Technician in Irvine, California
Description If you want to work in an innovative and fast-paced environment, you might be the Help Desk Analyst Robert Half Technology is looking for. This job is for a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This Help Desk Analyst role is located in the Irvine, California area and is a long-term temporary opportunity.
Contribute IT support for productivity software, operating systems, and a variety of other applications used internally
Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
Independently investigate and implement solutions to technical issues
Spot recurring technical issues and deploy solutions to address the root of the problems Requirements - Working knowledge of user administration and bug fixing in a client server environment
Experience installing and configuring operating systems, networked and local printers, and business applications
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Experience with IT support ticketing systems
MS Windows 10 experience desired
Microsoft Windows 2000 Professional experience
Microsoft Windows 2000 Server experience
Firm grasp of basic networking concepts
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.