Robert Half Cust Service Rep Assc/21/CUS001 in Irving, Texas
Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work in the growing Healthcare, Hospitals, Social Assistance industry. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. If you're looking for work in Irving, Texas and can work a long-term contract position, this could be the Customer Service Representative opportunity for you! This position is for candidates who work well in a dynamic, rapidly-changing call center.
Provide accurate, friendly customer service in a timely fashion
Manage incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Field and send out send written business correspondence Requirements - No stranger to performing extensive research to resolve complex customer inquiries
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong technical skills including proficiency with Microsoft Office
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Excellent customer service and office administrative skills
Excellent communication skills (written and verbal)
navigating basic office equipment and protocols experience desired
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
achievement oriented, positive attitude and an approach to work rooted in professionalism
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Proven computer skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.