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Robert Half International Customer Service Representative in Irving, Texas

Description Do you like the idea of working in a dynamic, rapidly changing call center? You might be interested in this Customer Service Representative position via Robert Half in the Professional Services field. Articulate, highly-skilled Customer Service Representatives will be preferred in this position focused on building solid customer relationships. This Customer Service Representative job is long-term contract / temporary, and located in Irving, Texas.

Your responsibilities

  • Handle incoming telephone calls

  • Manage the fielding and sending of important written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion Requirements - Strong proficiency in Excel and other Microsoft Program skills required

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent verbal, written, and social communication skills

  • Customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service experience

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Ability to recognize, evaluate, and resolve problems effectively

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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