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Robert Half Customer Service Representative in Jacksonville, Florida

Description Client Account Representatives will be preferred for this position via Robert Half in the growing Wood & Furniture Manufacturing industry if they love building solid customer relationships. If you're articulate and highly-skilled, this Client Account position could be an excellent career opportunity for you! This is a contract to full-time opportunity located in Jacksonville, Florida and offers a great work environment for someone looking to grow their career in Customer Service and Client Relations.

What you get to do every single day

  • Provide order support for retailers including processing orders, refunds, returns and exchanges, backorder product reports

  • Field and send out send written business correspondence

  • Receive and place telephone calls (minimally)

  • Act as liaison between customers, vendors, shipping and order processing teams to ensure timely delivery of product Requirements - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent customer service and office administrative skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • 2+ years in Customer Service or Recent Bachelor's Degree

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proficiency with Microsoft Office required

  • Positive attitude and an engaging businesslike approach

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Solid understanding of customer service

  • University Degree experience preferred

    If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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