Robert Half International IT Support Technician in Jacksonville, Florida
Description Help Desk Analysts apply to Robert Half Technology's new job opening. The position is with a growing company, looking for someone who will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Jacksonville, Florida area and is a long-term temporary opportunity.
What you get to do every single day
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Reply and follow up on technical help tickets submitted via phone, email, and walk-ups
Spot recurring technical issues and deploy solutions to address the root of the problems
Independently investigate and implement solutions to technical issues Requirements - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Comprehensive knowledge of MS Windows 10
Microsoft Office 365 experience
Basic Troubleshooting experience preferred
Knowledge of connectivity
Strong problem-solving skills
IT support ticketing system experience highly valued
Working knowledge of user administration and bug fixing in a client server environment
Firm grasp of basic networking concepts
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.