Robert Half International Leasing Consultant in Jersey City, New Jersey
Description If you love building solid customer relationships, you might be the Customer Service Representative OfficeTeam is looking for. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. If you're looking for work in Jersey City, New Jersey and can work a long-term temporary position, this could be the Customer Service Representative opportunity for you! The position will be based in a dynamic, rapidly-changing call center.
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls Requirements - Enthusiastic attitude and an engaging businesslike approach
Strong communication and interpersonal skills (verbal, written, and listening)
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to interact effectively with internal and external partners and clients/customers
Comprehensive knowledge of navigating basic office equipment and protocols
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Microsoft Office knowledge required
Ability to use multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
Customer service and office administrative skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.