Robert Half Corporation Jobs

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Robert Half Help Desk Analyst in JESSUP, Maryland

Description If an innovative and fast-paced work environment sounds like your cup of tea, Robert Half might have the Help Desk Analyst job for you. This is a great job for a creative with a talent for solving both routine and unique problems. You will be supporting local and field users, in this a highly visible role that has a positive impact on both the department and the company. Located in Jessup, Maryland, the Help Desk Analyst opportunity is a long-term contract / temporary role.

Responsibilities

  • Independently investigate and implement solutions to technical issues

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Deliver IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Working knowledge of user administration and bug fixing in a client server environment

  • Comprehension of basic networking concepts

  • Experience with IT support ticketing systems

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Equipment Inventory experience

  • Deep understanding of Tier 1 Support

  • Basic Network Troubleshooting experience desired

  • Tier 1 Support experience required

  • Ability to recognize, evaluate, and resolve problems effectively

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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