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Robert Half Collections Specialist in Joliet, Illinois

Description Robert Half is looking for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist position in the Joliet, Illinois region is a short-term contract / temporary opportunity. If you are determined to succeed and are looking for a new opportunity, contact us today!

What you get to do every single day

  • Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries

  • Update customer files to ensure data integrity

  • Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment

  • Ensure the processing of payments

  • Abide by all Federal Fair Credit Reporting Act rules and regulations

  • Record all customer payments to the correct reports

  • Accurately process bankruptcy filings when received

  • Manage inbound and outbound collections calls and correspondence

  • Manage all billing and reporting activities in line with deadlines Requirements - AA or BS/BA in Accounting preferred

  • Ability to analyze customer accounts and make decisions based on those analyses

  • Billing Functions experience

  • Billing experience

  • Experience with Sage Accounting Software

  • Commercial collections experience desired

  • Cash Collections experience

  • Proven knowledge of Sage Software

  • 3+ years of prior high volume collections experience

  • Prior experience using accounting software

  • Strong communication and social skills and able to receive criticism well

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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