Robert Half Corporation Jobs

Description We are inviting applications for the role of a Patient Access Specialist in our healthcare team located in Kalamazoo, Michigan. This role primarily involves handling patient registrations, verifying insurance details, scheduling appointments, and providing exceptional customer service. It's a short-term contract employment opportunity that requires competencies in various healthcare related software and tools.

Responsibilities:

• Accurately and efficiently process patient registrations, ensuring all required information is collected

• Verify patient insurance details to ensure accuracy and facilitate a smooth billing process

• Schedule patient appointments and follow-ups, demonstrating excellent organizational skills

• Provide top-notch customer service, addressing patient inquiries, and resolving issues promptly

• Maintain a positive and optimistic attitude in all interactions with patients and colleagues

• Utilize knowledge of healthcare systems to streamline patient access processes

• Work collaboratively with other healthcare professionals to ensure a seamless patient experience

• Utilize various healthcare related software and tools such as Allscripts, Cerner Technologies, EHR SYSTEM, Epic EMR, Epic Software for operational efficiency

• Efficiently handle tasks related to Answering Inbound Calls, Authorizations, Benefit Functions, Billing Functions, and Clinical Trial Operations

• Ensure accurate maintenance of patient records and monitor customer accounts for any necessary action. Requirements • Proficiency in healthcare software such as Allscripts, Cerner Technologies, EHR SYSTEM, Epic EMR, Epic Software

• Experience in answering inbound calls efficiently and professionally

• Ability to handle authorizations, benefit functions, and billing functions accurately

• Familiarity with clinical trial operations and the ability to support them

• Strong interpersonal skills for patient interaction and team collaboration

• Excellent organizational skills to manage patient appointments and records

• Ability to maintain patient confidentiality in accordance with HIPAA guidelines

• Strong problem-solving skills to address patient inquiries and concerns effectively

• Ability to communicate effectively, both verbally and in writing, to patients and healthcare professionals

• Demonstrated ability to adapt to new technologies and software in a healthcare setting.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .