Robert Half Customer Service Representative in Kaukauna, Wisconsin
Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Paper/Packaging field, situated in a dynamic, rapidly-changing call center, might be for you! Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. If you're looking for a long-term contract / temporary engagement, and can work in Kaukauna, Wisconsin, this could be the Customer Service Representative position for you!
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Handle incoming telephone calls Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Demonstrated experience performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Proficiency with Microsoft Office applications
Adeptness in Administrative Office
Foundational knowledge in Take Orders
JD Edwards EnterpriseOne experience
Experience with Email Correspondence
Customer service experience desired
Strong familiarity with Customer Shipments
Strong customer service and office administrative skills
Ability to navigate multiple computer systems and applications
Excellent written, verbal and social communication skills
1+ years of past relevant experience
Upbeat, positive attitude and an approach to work rooted in professionalism
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.