Job Information
Robert Half Client Services Representative in Kenosha, Wisconsin
Description
Openings for Customer Service Representatives!
Robert Half is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Kenosha, Wisconsin and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!
Your responsibilities
Manage and place incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly
Strong customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Excellent oral and written communications skills
2+ years of past relevant experience
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to recognize, evaluate, and resolve problems effectively
General familiarity with Phone Etiquette
Well-founded grasp of Administrative Assistance
Practical knowledge of Administrative Office
Knowledge of Superior Customer Service
Customer service experience
Salesforce.com experience
Proven knowledge of Microsoft Excel
Proficiency in data entry
Experience with Microsoft Office
Proven experience going the extra mile to solve complex customer inquiries via extensive research
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .