Job Information
Robert Half Customer Service Coordinator in Kenosha, Wisconsin
Description
Robert Half is partnering with a manufacturing client in the recruiting for a Customer Service Coordinator to join their team. This individual will play an integral role in supporting the sales department, order management and technical customer service for external clients. This is a permanent placement opportunity offering full benefits package with paid time off, 401k match and flexible schedule.
Key Responsibilities:
Develop and maintain customer relationships
Create and process sales orders in a timely manner.
Ensure the accuracy of orders and invoices.
Support the sales team by managing schedules, creating sales documents and proposals, and providing customer service.
Liaise with other departments including production and shipping to ensure all sales orders are processed in a timely manner.
Identify and resolve sales troubling issues which could affect customer satisfaction and sales objectives.
Develop monthly sales reports for senior management and sales department
Participate in trade shows and conventions; coordinating and preparing presentations when required.
Requirements
• 1+ years of customer service skills, with a focus on providing high-quality assistance and resolving customer issues efficiently
• Demonstrable experience in showcasing the ability to manage multiple tasks simultaneously
• Solid understanding of Sales Support practices, including the ability to assist the sales team in achieving their targets
• Proficient in using CRM software and other common computer applications
• Ability to work under pressure and handle customer complaints in a detail oriented manner
• High level of organizational skills with the ability to prioritize tasks effectively.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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