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Robert Half International Call Center Representative in Kildeer, Illinois

Description

Available Positions for Customer Service Representatives!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This short-term temporary-to-full-time Customer Service Representative position could be for you.

Responsibilities

  • Organize and route incoming telephone calls

  • Manage the fielding and sending of important written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

Requirements

  • Customer service experience required

  • Proficiency in Inbound Call Center

  • Solid understanding of Call Center Customer Service

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Strong problem solving and analytical skills

  • Microsoft Office experience preferred

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Strong customer service and office administrative skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent oral and written communication skills

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Basic knowledge in computer software programs and office equipment

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $14.25 - $16.50 / Hourly

Location: Kildeer, IL

Date Posted: September 28, 2020

Employment Type: Temp to Hire

Job Reference: 01310-0011571493

Staffing Area: Office u0026 Administrative

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