Job Information
Robert Half Desktop Support Analyst in Laconia, New Hampshire
Description
Technical Support Specialist
Are you a tech-savvy problem solver with a passion for helping others?
We're seeking a talented Technical Support Specialist to join a dynamic team. As a Technical Support Specialist, you'll be responsible for providing first and second-level technical support to internal users.
Key Responsibilities:
Troubleshoot and resolve hardware and software issues
Install, configure, and maintain desktop computers, laptops, and peripherals
Provide technical support for various applications and systems
Assist users with account setup, password resets, and other technical inquiries
Document and track incidents and resolutions
Qualifications:
Strong knowledge of Windows operating systems
Experience with common desktop applications (e.g., Microsoft Office Suite)
Excellent troubleshooting and problem-solving skills
Imaging, patching and deployment experience
Strong communication and interpersonal skills
Ability to work independently and as part of a team
If you're ready to make a difference and join a supportive team, please apply today!
Requirements
• Proficiency in understanding and troubleshooting Computer Hardware.
• Familiarity with Active Directory configurations and management.
• CompTIA A or Microsoft certifications are a bonus.
• Experience in using Entra ID.
• Knowledge of Azure Active Directory operations.
• Capability to work with GPO - Group Policy Objects.
• Proficiency in using and supporting Office 365.
• Understanding of DHCP - DNS and ability to troubleshoot related issues.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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