Robert Half International Desktop Support Analyst in LAKE FOREST, Illinois
Robert Half Technology has a Desktop Support Technician role open that you might be interested in, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is full-time in nature and is located in the Lake Forest, Illinois, area.
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Coordinate hardware repairs with the appropriate vendors
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Resolve computer problems, and give guidance on appropriate action/solutions
Be in contact regularly and effectively with ticket submitters
Offer computer desktop support in accordance with established policies and procedures
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
2+ years of desktop support or other related experience
Hardware Troubleshooting experience preferred
Technical Support experience required
Basic Network Troubleshooting experience
Proven knowledge of Dell Technologies
Proficiency in computer research
General familiarity with Apple iOS
Well-founded grasp of Microsoft Windows
Comprehensive knowledge of Technical Support
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $40,000.00 - $55,000.00 / Yearly
Location: LAKE FOREST, IL
Date Posted: November 16, 2020
Employment Type: Full-time
Job Reference: 01300-0011622137
Staffing Area: Technology u0026 IT