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Robert Half Loan Administrator in Lake Jackson, Texas

Description Position Summary:

Performs a variety of daily back office loan functions such as loan maintenance on consumer loans, performing daily transactions and other responsibilities in a professional and accurate manner according to policy and procedures. Audits all consumer loans for quality and accuracy. Accepts inbound service calls from the organization. Ensures TDECU’s liens are perfected on collateralized loans.

Essential Duties and Responsibilities:

  1. Serves as the main point of contact for detailed loan inquires, history research, and core loan

system questions. Provides follow-up to ensure all needs are met efficiently.

  1. Serves dealers face-to-face with payoffs and drafts for collection.

  2. Processes mailed in and automated report items for deposit and/or payments to applicable accounts. Including credit insurance payments, consumer loan payoffs and total loss settlements.

  3. Establishes new consumer loans by ensuring accurate information is set up and in relevant systems.

  4. Ensures salability of collateralized consumer loans.

  5. Reviews and completes loan correction requests, rate modifications, and payment error research.

  6. Complies and submits required documentation and information to associated vendors for credit insurance and total loss claims.

  7. Produces standard letters for release of lien, satisfied lien, affidavit for intercontinental

transport, and payment history requests.

  1. Maintains product accuracy by review of critical documents and reports to ensure future rates, receivables, due dates, and payment changes are within guidelines.

  2. Verifies title work documentation in conjunction with new loans and completes lien filings with the local tax office.

  3. Ensures accuracy and timeliness of lien filings by working with finance companies, state DMV offices, and dealers.

  4. Complies and submits lien reports to finance department for review.

  5. Releases liens on collateral items both physically and via electronic methods once loan agreements have been satisfied.

  6. Categorizes, files and retrieves required paper documents from the paper vault.

  7. Completes quality checks of various documents stored within the optical system.

  8. Processes incoming oil and gas drafts for collection with outside financial institutions. Ensures proper follow-up is completed on outstanding items. Requirements Loan Servicing, Consumer Loans, Loan Review, Receiving Payments, Collecting Payments

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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