Robert Half International Technical Support Analyst in LAKE OSWEGO, Oregon

Description

Our client is experiencing explosive growth and is looking for a strong Technical Support Analyst to join their team!

Reporting to the Director of Applications, you will be responsible for responding to incoming support calls as well as incoming support tickets for the company's CRM system.

Requirements

In order to be considered a strong applicant for this exciting opportunity, you should be able to demonstrate the following qualities and experience:

  • At least one year of support experience – preferably supporting an application for internal users.

  • An excellent telephone presence and professionalism.

  • Demonstrated experience working in a ticketing system and resolving tickets.

  • Outstanding communication and customer service skills.

  • A knack for explaining technical matters to non-technical staff.

  • Understanding of CRM systems is optimal although not required

If you're looking for that next step in your career in Applications Support as a Technical Support Analyst, then please email your resume without delay to [email protected] as we are moving very quickly on this one! Our client is motivated to get the right person as soon as possible and this is a great opportunity to join one of the top employers in the Portland area! Please quote Job # 03600-0010736611 when you email your resume.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.490.4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $45000 - 50000/year

Location: LAKE OSWEGO, OR

Date Posted: January 9, 2019

Employment Type: Permanent

Job Reference: 03600-0010736611

Staffing Area: Technology & IT