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Robert Half Desktop Support Technician in Lake Zurich, Illinois

Description Robert Half is working with a company in the Mortgage Companies field to find a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Lake Zurich, Illinois, area.

How you will make an impact

  • Meet regularly and effectively with ticket submitters

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • hardware repairs with the appropriate vendors

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Deliver computer desktop support in accordance with established policies and procedures

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Solve computer problems, and implement appropriate action/solutions Requirements - Command of Active Directory

  • Break Fix experience

  • Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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