Robert Half International Customer Service Representative in Lakeville, Minnesota
Robert Half Talent Solutions is seeking a strong Customer Service Representative for an organization based in the south metro. This is a contract opportunity with the hours of 10:15am-7pm Monday-Friday that is set to start as soon as possible! Specific Duties:
The Customer Service Representative is responsible for answering incoming calls from consumers with questions about accounting settings, account information and other internal procedures.
Taking inbound calls from consumers and researching issues over the phone.
Utilizing the computer database to verify and document information.
Consistently meeting established productivity, schedule adherence and quality standards.
Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
1 year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as primary instruments to perform job duties
An education level of at least a high school diploma or GED OR 10 years of equivalent experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer systems applications
Ability to remain focused and productive each day though tasks may be repetitive
Willing to work and contribute in a team environment
Strong communication skills
Attention for detail
If you are interested please reach out to Madison Carey at 952-882-9919 and click the APPLY NOW button to submit your resume for immediate consideration.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.